IntraParis is the intranet platform reserved for agents of the City of Paris. It centralizes professional messaging, leave management, pay slips, and several business applications. Accessing this space requires meeting specific technical conditions, which vary depending on whether the connection is made from a municipal workstation or a personal device.
Prior Authorization and Nomadic Access to IntraParis
A point rarely detailed in competing guides: nomadic access is not open by default to all agents. Before being able to use the portal nomades.apps.paris.fr from a personal computer or smartphone, one must have prior authorization granted by the hierarchy or the IT department of the assigned direction.
Without this authorization, the professional username and password are not sufficient. The login page displays a denial message, even if the credentials are correct. This administrative constraint is often the cause of the initial blocks encountered by agents attempting to work remotely.
To log in to their IntraParis agent account from outside, the authorization request must therefore be validated in advance. The processing time depends on each direction, but it is advisable to anticipate several days before a first telework session.
IntraParis Login: Two-Factor Authentication via SMS
The login procedure has evolved with the generalization of telework. Beyond the username/password pair, a validation code sent via SMS to the agent’s phone is now required to finalize remote access through the nomadic portal.
Concrete Steps for Logging In
Here are the steps to follow once nomadic authorization is obtained:
- Open a browser and go to the address nomades.apps.paris.fr, which serves as the unique entry point for remote login.
- Enter your professional username (usually in the format first.last) and the password associated with the agent account.
- Receive and then enter the SMS code sent to the mobile phone number registered with the IT department.
- Access the IntraParis portal, which then provides access to messaging, HR services, and authorized applications.
If the phone number has not been registered or has changed, the connection fails at the SMS code step. You must then contact IT support to update this information.
CASVP Agents: A Different Address
Agents from the City of Paris Social Action Center (CASVP) do not follow the same path. Access to messaging is done via the dedicated webmail, and the CASVP IntraParis intranet uses a specific URL on the nomadic portal. Confusing the two addresses is a frequent source of connection errors.
Business Applications and Limitations of the Nomadic Portal
Logging into the nomadic portal does not provide access to all tools available on the internal network of the City of Paris. This technical detail changes the game for agents who expect to work remotely just like in the office.
Some business applications remain inaccessible outside the internal network or VPN, even after a successful connection to the nomadic portal. In practice, the services accessible remotely are limited to a specific scope:
- Professional messaging and shared calendar.
- Consultation of pay slips and HR documents.
- Leave management and schedule consultation.
Business software specific to certain directions (urban planning, civil status, social action) may require a separate VPN connection or physical access from a municipal workstation. Before planning a telework day involving these tools, checking their availability remotely avoids an unpleasant surprise.
Lost IntraParis Password or Locked Account
Password reset requests are the most common support requests. Two scenarios arise.
Forgotten Password
The nomadic portal offers a recovery link. The procedure sends a reset link to the backup email or asks to answer security questions defined during the first login. Having configured a recovery email address upon account activation saves considerable time.
Account Locked After Multiple Attempts
After a certain number of incorrect entries, the account automatically locks. This security measure protects against unauthorized access attempts. Unlocking goes through the IT support of the assigned direction, which verifies the agent’s identity before reactivating access.
A useful reflex: note the date of the last password change. Security policies require regular renewal, and an expired password can resemble a locked account without being one.
Agent Account Security on IntraParis
Two-factor authentication enhances protection, but it does not exempt individuals from good practices. Using a password distinct from those used for personal services remains fundamental. Never save your IntraParis credentials in a shared browser limits the risks of fraudulent access.
On a mobile device, logging out after each session is recommended. The nomadic portal does not automatically close the session in all browsers, which can leave access open if the phone is lost or stolen.
The IntraParis platform handles sensitive personal data (pay slips, administrative status, evaluations). Each agent is responsible for the confidentiality of their access, including when logging in from home.